How to Fix If The Excel Cursor Is Stuck on The White Cross (6 Possible Solutions)


Solution 1 – Enable the Drag and Drop Option


  • Open File > Options.

Enable Built-In Options Feature

  • When the Excel Options window appears, select Advanced.
  • Check Enable fill handle and cell drag and drop.

Excel Cursor Stuck on White Cross

Solution 2: Change Mouse Settings


  • Go to the Control Panel.
  • Select Choose mouse settings.

Change Mouse Setting

  • When the Mouse Properties window appears, select Pointers.
  • Select Normal Select from the Customize options.

Excel Cursor Stuck on White Cross

Solution 3: Run Excel in Safe Mode


  • Press and hold the Ctrl key when starting Excel.
  • Press Windows +R, type excel.exe/safe, and press Enter.

Run Excel in Safe Mode

Solution 4: Repair Microsoft Office


  • Press ‘Windows+R’.
  • Type appwiz.cpl.
  • Press Enter. You can also open Programs and Features directly in the Control Panel.

Repair Microsoft Office

  • Right-click on Microsoft 365 and select Change.

Or you can follow the following steps to repair the Microsoft Office.

  • Go to Settings from the Windows icon at the bottom-left of your screen.
  • Select Apps.

  • Click on Apps & Features from the left of the window.

Excel Cursor Stuck on White Cross

  • Select your Microsoft Office app and click on Modify under it.

Excel Cursor Stuck on White Cross

  • Click on Yes if a user account control box appears.
  • Select Quick Repair or Online Repair depending on your preference, and click on Repair.

Solution 5: Disable Extend Selection Mode

Sometimes, the problem occurs if we accidentally press F8. As a consequence, Extend Selection will appear in the Status Bar. To resolve the problem, we need to disable the Extend Selection mode.

Press F8 again. As a result, Extend Selection will disappear from the Status Bar.

Disable Extend Selection Mode

Solution 6: Check and Install Latest Updates


  • Open File > Account.
  • Select Update Options, and click on Update Now.

Check and Install Lastest Updates

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Saquib Ahmad Shuvo
Saquib Ahmad Shuvo

Saquib Ahmad Bhuiyan, holding a BSc degree in Naval Architecture & Marine Engineering from Bangladesh University of Engineering and Technology, skillfully integrates engineering expertise with a passion for Excel. He provides solutions to complex issues as an Excel & VBA Content Developer for ExcelDemy Forum. He demonstrates an enthusiastic mindset and adeptness in managing critical situations with finesse, showcasing his commitment to excellence. Apart from creating Excel tutorials, he is interested in Data Analysis with MS Excel, Rhinoceros,... Read Full Bio

  1. The most likely issue is you need to change the zoom. The black cross then will appear. I was at 120%, changed to 110% and the cross appeared for two columns, but not two others. I then zoomed to 100% and it worked for the others. See

  2. Hello rick, Thanks for your valuable feedback.

  3. 01/04/23 Large white cross suddenly appeared on Excel spreadsheet. It is on existing documents & on new blank spreadsheets. None of your solutions resolved the issue. It does not act like a pointer but if I click a cell and then pull the cross it will highlight that area. I can toggle F8 & the words “extend selection” appears or disappears in the bottom green bar so that feature does not seem to be stuck from the F8 key. MS Office Home & Student 2013/ Excel 2013. 15.0.5511.1000 1.44 MB I have done both a quick repair and an online repair with the online repair seeming to reinstall the program. I still have the big white cross on the spreadsheet. This program was probably installed 6-7 years ago & this is a new problem within the last 2-3 days.

    • Greetings. Thank you for your question. If any of the above steps aren’t working, try searching for Microsoft Office updates and staying up-to-date with the software, or install Microsoft 365. Sometimes the little bugs and irregularities get eliminated by new updates. Then again, if you are up to date with the updates, then it might be time for a clean reinstallation of the software. By installing the updated version, you can solve the problem. To install the updated version, you have to follow the following process:

      Firstly, in Excel, you have to open File > Account.
      Next, select Update Options, and click on Update Now.

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