[Fixed!] Excel Map Chart Not Working (11 Possible Solutions)

Excel Map Chart is an effective tool for delivering insights and displaying data. However, occasionally customers encounter problems with the Map Chart not functioning as intended. There may be a number of causes for this, including faulty data formatting, a lack of data, or compatibility problems. In this article, we’ll guide you through 11 practical ways to fix when Excel Map Chart not working. So, let’s get started and get our Excel Map Chart working again. Please take a look at the overview image of this article to understand the problem.

Excel map chart not working because of incorrect data

Now, go through the methods to solve the problem.


Download Practice Workbook

Download this practice workbook to exercise while you are reading this article.


What Can Be the Potential Reasons for Excel Map Chart Not Working?

The reasons for an Excel map chart not working can be several:

  • Incorrect data format: The data used for mapping should be in the correct format, such as country names, state codes, zip codes, etc. Incorrect formatting can cause issues with mapping, such as incorrect data mapping or missing data.
  • Outdated Microsoft Office: An outdated version of Microsoft Office can cause issues with the Excel map chart, so updating it to the latest version may resolve the issue.
  • Problematic Add-Ins: Add-Ins can cause issues with Excel, so checking and disabling any problematic ones may resolve the issue.
  • Corrupted Excel Cache: Clearing the Excel cache may help resolve issues with the map chart.
  • Third-party data analysis tools: If a third-party data analysis tool is causing issues, turning it off may resolve the issue.
  • Inconsistent or corrupted data: Inconsistent or corrupted data can cause issues with the Excel map chart, so checking for data consistency and corruption may resolve the issue.
  • Default settings in Excel: Resetting Excel to default settings may resolve issues with the map chart.
  • Software corruption: If the Excel software is corrupted, repairing it may resolve the issue.

11 Possible Solutions If Map Chart Is Not Working Properly in Excel

The methods and tools used to fix the issue of an Excel Map Chart not working are a combination of simple checks and advanced troubleshooting techniques. The first step is to check the Data Format and make sure that country names, state codes, zip codes, etc. are formatted correctly. This method covers a wide range of possible causes for the Excel Map Chart not working and can help resolve the issue. If that is not the case, then try upgrading the Office tool, or rechecking for Add-In updates. Further, if the Excel Map Chart is still not working as expected, we can try using an alternative data source instead of the original data source, or resetting Excel to its default settings. Finally, if none of these methods work, we can ask for help from Contact Microsoft Support. Let’s go through the methods one by one.


1. Verify Data Format

To ensure that the data being used for mapping in Excel is in the correct format, you should follow these steps:

Steps:

  • Initially, open the workbook that contains the map chart.
  • Afterward, go to the data source and examine the formatting of the country names, state codes, zip codes, etc.
  • In cell C8, write down 5763 as the Zip Code for the address specified in B8.

Verifying Data Format to Fix excel map chart not working

  • Later, select the range B4:C9 and go to Insert MapsFilled Map as shown below.

Utilizing Map Chart

  • Thus, we can ensure that the data being used for mapping is in the correct format, which can help resolve any issues with the Excel map chart.

Displaying Map Chart

Read More: How to Share a 3D Map in Excel (3 Easy Methods)


2. Update Microsoft Office Software

By updating Microsoft Office, you can ensure that you have the latest fixes and improvements, which may help resolve any issues with Excel map charts. To update Microsoft Office to fix issues with Excel map charts, follow these steps:

Steps:

  • Firstly, go to the File tab.

File tab for Fixing excel map chart not working

  • Subsequently, click on Accounts → Update Options → Update Now.

Accessing File Account

  • Hence, we fix the Map Chart as well.

3. Disable Excel Add-Ins

By disabling the Add-Ins, we can identify if any of them are causing issues with Excel map charts. If disabling the Add-Ins resolves the issue, we can then reinstate the Add-Ins one by one to determine which specific Add-In were causing the issue. To fix Add-Ins to resolve issues with Excel map charts, follow these steps:

Steps:

  • Go to the File tab as described in method 2.
  • Further, tab on Options.

Accessing File Options to Fix excel map chart not working

  • Consequently, the Excel Options dialog box pops up.
  • Here, click Add-Ins and then Go.

Excel Options dialog box

  • Lastly, uncheck the options in Add-ins available and hit OK.

Add-Ins dialog box to Fix excel map chart not working

  • As a result, we disable the Add-ins.
  • Now, we can try to create the map chart again to see if the issue has been resolved.

4. Clear Excel Cache

Clearing the Excel cache can help resolve issues with Excel map charts by removing any temporary files or corrupted data that may be causing the issue. By starting with a fresh cache, Excel can work more efficiently and help resolve any map chart issues. To clear the Excel cache to resolve issues with Excel map charts, follow these instructions:

Steps:

  • First, click on the File tab and then Options as shown previously.

Accessing File Options

  • Eventually, the Excel Options dialog box appears.
  • Meanwhile, tap on Advanced and type 0 in the Show this number of Recent Workbooks box.
  • Pressing OK will thoroughly close the window.

Setting Recent Workbooks to zero

  • Hence, we erase the cache memory.

5. Check for Add-In Updates

Checking for updates to Excel add-ins can help resolve issues with map charts by ensuring that we are using the latest version of the add-in. Newer versions may contain bug fixes or improved functionality that can resolve any map chart issues. To check for updates to Excel add-ins to resolve issues with map charts, follow these steps:

Steps:

  • Similar to method 3, go to the Add-ins dialog box.
  • Next, check the list of add-ins for any related to mapping or charting. If an update is available, follow the instructions to download and install the update.
  • Lastly, restart Excel and try creating the map chart again to see if the issue has been resolved.

Read More: [Solved:] Excel Power Map Add-in Not Showing (with Easy Steps)


6. Turn off Third-Party Data Analysis Tools

Turning off third-party data analysis tools can help resolve issues with Excel map charts by disabling any add-ins that may be interfering with the map chart functionality. By disabling these add-ins, Excel can work more efficiently and help resolve any map chart issues. To turn off third-party data analysis tools to resolve issues with Excel map charts, follow these steps:

Steps:

  • Likewise, open the Add-ins dialog box.
  • Later, uncheck any add-ins related to third-party data analysis tools.
  • Finally, restart Excel and try creating the map chart again to see if the issue has been resolved.

7. Use Alternative Data Source

Using an alternative data source can help resolve issues with Excel map charts by allowing us to compare the results of the map chart created with the original data source to the results of the map chart created with the alternative data source. This can help you determine if the issue is with the original data source or with the map chart itself, and can help you identify any issues that need to be resolved with the original data source. To use an alternative data source to resolve issues with Excel map charts, follow these steps:

Steps:

  • To begin with, make a copy of your current data source and save it as a new file.
  • Then, create a new map chart in Excel using the alternative data source.
  • Later, compare the new map chart to the original to see if the issue has been resolved.
  • Lastly, if the issue has been resolved, we can continue using the alternative data source for our map chart.

Read More: How to Change Data Source of Excel 3D Maps (2 Easy Ways)


8. Repair Excel Software

Repairing the Excel software can help resolve issues with Excel map charts by fixing any software bugs or glitches that may be causing the map chart not to work as expected. By repairing the software, we can restore the normal functioning of Excel, including the map chart feature, and resolve any issues with the map chart. To repair Excel software to resolve issues with Excel map charts, follow these steps:

Steps:

  • Initially, close all open Excel workbooks and applications.
  • Afterward, open Windows Control Panel and select Programs.

Accessing Programs in Control Panel

  • Subsequently, the Programs dialog box pops up.
  • There, choose Programs and Features.

Clicking Programs and Features to Fix the excel map chart not working

  • Further, click on the Office tools you wish to repair.

Fix excel map chart not working

  • Last, tap on the Repair option to repair the tool.

Repairing excel tool


9. Reinstall Microsoft Excel

This process should resolve any issues with Excel, including problems with the Excel map chart. To reinstall Microsoft Excel to resolve the issue with the Excel map chart not showing up, follow these steps:

Steps:

  • Click on the desired tool as shown previously.
  • Later, tap on the Uninstall option.
  • Lastly, restart the computer and reinstall the program.

Uninstalling Excel tool


10. Seek Support from Microsoft

If none of the above methods work for resolving the issue with the Excel Map Chart, we can seek support from Microsoft. Here are the steps to do so:

Steps:

  • Visit the Microsoft support website and log in with your Microsoft account.
  • Then, use the search bar to search for a solution to your issue. If you can’t find a solution, click on Contact Support.

Contact Support of Microsoft

  • When speaking with a support agent, provide as much detail as possible about the issue you are experiencing with your Excel Map Chart. This will help the support agent diagnose the problem and provide you with a solution.
  • Lastly, follow the instructions provided by the support agent to resolve the issue with your Excel Map Chart. If the issue cannot be resolved, the support agent may escalate the issue to a higher level of support.

11. Check for Data Corruption

To check for data consistency, verify that the data being used is correct and complete. We can use Find and Replace feature to do so. Follow the below instructions:

Steps:

  • Initially, press Ctrl + F  keys.
  • Further, input the characters you wish to change in the Find what box.
  • Next, put the characters you would like to change into in the Replace with box.
  • Lastly, click on Replace All.

Find & Replace Box

  • Thus, we complete our data consistency operation perfectly.

How to Enable Power Map Chart If Isn’t Available in Your Excel Version

If the Map Chart feature isn’t available in your Excel version, you can enable it by following these steps:

Steps:

  • Initially, click on File in the top-left corner of Excel and select Options.
  • Later, go to Add-ins and tap Microsoft Power Map for Excel then change the Manage dropdown to Excel Add-ins.
  • Next, tap OK to close the dialog box.

How to enable Power Map for Excel

  • Lastly, restart Excel.

The Map Chart feature should now be available in your Excel version. If you still can’t see the Map Chart option, make sure you have the latest version of Excel installed and check if your version supports the Map Chart feature.

Read More: How to Enable 3D Maps in Excel (with Easy Steps)


Things to Remember

Some things to avoid when fixing Map Chart issues in Excel include:

  • Back up your data before making any changes or reinstalling the software.
  • Avoid ignoring error messages or warnings that appear while working with the map chart.

Conclusion

In conclusion, we have learned 11 practical ways to fix when Excel Map Chart not working. I hope you had a good read. Visit our ExcelDemy website to find similar problem-solving articles.


Related Article

Yousuf Khan

Yousuf Khan

Hello! This is MD Yousuf Khan. I am a graduate & post-graduate in Information Technology from Jahangirnagar University, Bangladesh. Currently, I am writing articles for ExcelDemy. I am an independent, self-motivated person with enthusiasm to learn new things, and always try to do my best in any work assigned to me.

We will be happy to hear your thoughts

Leave a reply

5 Excel Hacks You Never Knew

Genius tips to help you unlock Excel's hidden features

FREE EMAIL BONUS

ExcelDemy
Logo